Uvium

Business Process Management Guide

Get started on Business Process Management.

I go where the puck is going to be, not where it is. - Wayne Gretzky

Marketing Case Study - Signs up Now

Signs Up Now also offers graphic design, mass mailing, marketing, sign post service, public relations, and advertising to allow for the enhancements of our realtors' success.

Visit Signs up Now online at www.signsupnow.com

Challenge:

Order Processing: Streamline the way orders are received for the following the divisions: graphic design, mass mailing, marketing, and sign post creation.
Customer Support: Reduce customer service costs by leveraging the power of online customer service channels.

Solutions:

Create an extranet for their clients to see a customized interface specific to their needs where they may keep track of all pending work orders and submit service requests

Results:

Increase in Signs Up Now productivity by focusing on deliverables rather than refering to the time it takes to send emails and making phone calls to keep each client up to date on status.