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Business Process Management Guide

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I go where the puck is going to be, not where it is. - Wayne Gretzky

Banking Case Study - Community Bank of Florida

With 27 locations throughout Florida, Community Bank of Florida, was looking to streamline their marketing and human resources department to quickly expedite the delivery of their marketing material and update it real time onto their website.

Visit Community Bank of Florida online at www.communitybankfl.com
 
 
 

Challenge:

  • Enable the marketing department to collaborate on the marketing material seamlessly.
  • Have the capability to access their website content real time
 
 

Solutions:

  • Prepare and analyze user acceptance testing processes and coordinate execution
  • Provided end-user solution content management toolset training and documentation
  • Defined the customization of an application software package, graphic user interface design, assisted in the business engineering phase
  • Trained Business User how to provide to certain Project management activities, as project plan coordination, status reports submission
 
 

Results:

  • Allow human resources and marketing department, to work with one centralized platform, that allows various users to simultaneously access information only relevant to them
  • Allow the marketing department to simultaneously add content online
  • Allow human resources to update/edit the job descriptions real time